Extension Program and Customer Satisfaction: Are We Serving All Clients Well?
EDIS Cover Volume 2008 Number 5 efficient homes image
view on EDIS (English)
PDF-2008 (English)

Palabras clave

WC070

Cómo citar

Galindo-Gonzalez, Sebastian, Glenn D. Israel, Marna Weston, y Kathryn A. Israel. 2008. «Extension Program and Customer Satisfaction: Are We Serving All Clients Well? AEC389 WC070, 5 2008». EDIS 2008 (5). Gainesville, FL. https://doi.org/10.32473/edis-wc070-2008.

Resumen

AEC-389, a 5-page illustrated fact sheet by Sebastian Galindo-Gonzalez, Glenn D. Israel, Marna Weston, and Kathryn A. Israel, explores whether race or gender have an effect on the perceptions of the clientele regarding the quality and outcome of services provided by Extension. Includes references. Published by the UF Department of Agricultural Education and Communication, May 2008.

AEC389/WC070: Extension Program and Customer Satisfaction: Are We Serving All Clients Well? (ufl.edu)

https://doi.org/10.32473/edis-wc070-2008
view on EDIS (English)
PDF-2008 (English)

Citas

Brennan, M. A. (2005). The importance of incorporating local culture into community development. EDIS. Florida Cooperative Extension Service, University of Florida., from http://edis.ifas.ufl.edu/pdffiles/FY/FY77300.pdf https://doi.org/10.32473/edis-fy773-2005

Guion, L. A. (2005a). An overview of diversity. EDIS. Florida Cooperative Extension Service, University of Florida., from http://edis.ifas.ufl.edu/FY752 https://doi.org/10.32473/edis-fy752-2005

Guion, L. A. (2005b). Personal Marketing: A Strategy for Marketing Programs to Diverse Audiences. EDIS. Florida Cooperative Extension Service, University of Florida., from http://edis.ifas.ufl.edu/FY757 https://doi.org/10.32473/edis-fy757-2005

Guion, L. A., & Kent, H. (2005). Ethnic marketing: A strategy fro marketing programs to diverse audience. EDIS. Florida Cooperative Extension Service, University of Florida., from http://edis.ifas.ufl.edu/pdffiles/FY/FY75800.pdf https://doi.org/10.32473/edis-fy758-2005

Haile, T. M., & Israel, G. D. (2005). A job well done: Clients satisfied with Extension's service. EDIS. Florida Cooperative Extension Service, University of Florida., from http://edis.ifas.ufl.edu/WC056 https://doi.org/10.32473/edis-wc056-2005

Place, N. T., & Toro, D. (2006). Reaching Hispanic farmworker audiences: What can we do as Extension educators? EDIS. Florida Cooperative Extension Service, University of Florida., from http://edis.ifas.ufl.edu/pdffiles/WC/WC05500.pdf https://doi.org/10.32473/edis-wc055-2006

Terry, B. D., & Israel, G. D. (2004). Agent performance and customer satisfaction. Journal of Extension, 42(6), from http://www.joe.org/joe/2004december/a4.shtml.

U.S. Census Bureau. (2005). Florida Quick Facts [Electronic Version]. Retrieved August 29, 2007 from http://quickfacts.census.gov/qfd/states/12000.html.

Licencia