Keywords
conflict
communication
How to Cite
Abstract
As part of the Leaders Skills Series, this publication provides Extension professionals with recommendations on how to utilize short leadership videos to address the topics of communication and conflict management. Outlined throughout the publication is a brief synopsis of each of the four different videos, a link to the videos, and recommended questions to help facilitate group discussion. After watching the videos and engaging in the discussion questions, Extension professions should have a better understanding of how to have better conservations, the impact of technology on communication, and how to handle conflict productively.
References
Crosby, T., Pilgreen, B., Stanton, T., Raffa, J., Ryden, P., & Robertson, D. (2017, September). A conference call in real life [Video file]. Retrieved from https://www.youtube.com/watch?v=kNz82r5nyUw
Headlee, C. (2015, May). 10 ways to have a better conversation [Video file]. Retrieved from https://www.ted.com/talks/celeste_headlee_10_ways_to_have_a_better_conversation
Heffernan, M. (2012, August). Dare to disagree [Video file]. Retrieved from https://www.youtube.com/watch?v=PY_kd46RfVE
Ury, W. (2010, October). The walk from "no" to yes." [Video file]. Retrieved from https://www.ted.com/talks/william_ury
Unless otherwise specified, articles published in the EDIS journal after January 1, 2024 are licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 International (CC BY-NC-ND 4.0) license.