Leading Difficult Conversations Series #4: Communication Styles under Stress
view on EDIS


How to Cite

Chiarelli, Christy. 2022. “Leading Difficult Conversations Series #4: Communication Styles under Stress: WC404/AEC743, 12/2021”. EDIS 2021 (6). Gainesville, FL. https://doi.org/10.32473/edis-wc404-2021.


This new 3-page publication of the UF/IFAS Department of Agricultural Education and Communication focuses on helping leaders better understand their communication style when under stress. Even with adequate preparation, difficult conversations can still be stressful. By understanding their communication style under stress, leaders can better regulate their personal responses to ensure a productive conversation. Written by Christy C. Chiarelli.

view on EDIS


Crucial Learning. (2021, August 30). Style under stress 12 assessment. Crucial Learning. Retrieved September 17, 2021, from https://cruciallearning.com/style-under-stress-12-assessment/.

De Vries, R. E., Bakker-Pieper, A., Robert, A. S., Kim, V. G., & Martijn, V. (2009). The content and dimensionality of communication styles. Communication Research, 36(2), 178-206. https://doi.org/10.1177/0093650208330250

Farrell, M. (Column Editor). (2015). Difficult conversations. Journal of Library Administration, 55(4), 302–311. https://doi.org/10.1080/01930826.2015.1038931

Hamilton, D. M. (2015). Calming your brain during conflict. Harvard Business Review. https://hbr.org/2015/12/calming-your-brain-during-conflict

Kuria, G. N. (2019). Literature review: Leader communication styles and work outcomes. International Journal of Scientific & Engineering Research, 10(1), 1956–1965.

Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2012). Crucial conversations: Tools for talking when the stakes are high. McGraw-Hill.

Rogers, R. (2012). Leadership communication styles: A descriptive analysis of health care professionals. Journal of Healthcare Leadership, 4(1), 47–57. https://doi.org/10.2147/JHL.S30795

Copyright (c) 2022 UF/IFAS