Outcomes Assessment: An Unstable Process?
Special section on "ABET Engineering Criteria 2000".
This paper discusses the challenges and benefits of outcomes assessment in higher education. Assessment basics are reviewed and the complexities of educational assessment are illustrated with a process-control analogy. The assessment matrix approach is outlined and used to discuss aspects of the recent EC 2000 pilot visit to WPI. Major conclusions are that serious assessment, although beneficial, is not easy and will cause us to reconsider the ways we educate students and measure their learning.