Instant Messaging: Expanding Your Office Hours
Abstract
Over the past 10 years we have witnessed amazing changes in communication, specifically the rise of the Internet into everyday communications. All professors, new and old, know about e-mail. Many know how to access journal articles via electronic means. Faculty over 35 years old, however, may not know about instant messaging (IM). On the other hand, anyone under the age of 25 may not know of any other means of communication (such as how to write a letter and send it via the postal service). We offer below our experiences gained using IM as a means to “keep in touch with students” and expand our availability.