CHIARELLI, C. Leading Difficult Conversations Series #4: Communication Styles under Stress: WC404/AEC743, 12/2021. EDIS, Gainesville, FL, v. 2021, n. 6, 2022. DOI: 10.32473/edis-wc404-2021. Disponível em: https://journals.flvc.org/edis/article/view/128236. Acesso em: 23 apr. 2024.