CRAIG, D. D.; ISRAEL, G. D. Reporting Clientele Contacts in Workload: AEC377/WC058, rev. 10/2016. EDIS, [S. l.], v. 2016, n. 8, p. 5, 2016. DOI: 10.32473/edis-wc058-2016. Disponível em: https://journals.flvc.org/edis/article/view/128033. Acesso em: 7 jun. 2023.